Privacy Policy
At Cexokay, we respect your privacy and are committed to protecting the personal information you provide when using our website. This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the rights available to you under applicable data protection laws, including the General Data Protection Regulation (GDPR), where applicable.
Data Collection
We may collect personal information that you voluntarily provide to us when you contact us, submit an enquiry, subscribe to communications, or otherwise interact with our website. This information may include:
- Your name and contact details;
- Your email address and telephone number;
- The contents of messages, enquiries, or other communications;
- Information you choose to provide through forms or correspondence; and
- Technical information, such as your IP address, browser type, device information, and website usage data.
We may also receive limited information automatically through server logs, cookies, and similar technologies. We do not intentionally request or collect sensitive personal information unless it is necessary, lawful, and provided with an appropriate basis.
Use of Data
We use personal information only for legitimate and relevant purposes. These purposes may include responding to enquiries, providing requested information or services, maintaining and improving our website, monitoring website performance, preventing misuse, and complying with legal obligations.
Where required by law, we rely on one or more lawful bases for processing personal information, including your consent, the performance of a contract or steps taken at your request, our legitimate interests, or compliance with a legal obligation. Where processing is based on consent, you may withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing carried out before consent was withdrawn.
We do not sell or rent your personal information to third parties. We may disclose information to trusted service providers who assist with website hosting, security, communications, analytics, or technical support, provided that they process information only for authorised purposes and subject to appropriate safeguards.
Cookies
Our website may use cookies and similar technologies to support essential functionality, remember preferences, understand website traffic, and improve user experience. Cookies are small text files stored on your device by your browser.
Some cookies are strictly necessary for the operation and security of the website. Other cookies, such as analytics or preference cookies, may require your consent depending on applicable law. You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality or availability of some website features.
Third-Party Links
Our website may contain links to third-party websites, platforms, or services, including social media websites such as X. These third-party websites operate independently and have their own privacy policies and terms of use. We are not responsible for the content, security, or privacy practices of external websites.
We recommend reviewing the privacy policy of any third-party website before providing personal information or using its services.
Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, accidental loss, misuse, alteration, or disclosure. These measures may include access controls, secure communications, monitoring, and appropriate administrative procedures.
However, no method of transmission or storage is completely secure. Accordingly, while we make reasonable efforts to protect your information, we cannot guarantee absolute security. You should take appropriate steps to protect your accounts, devices, and communications.
User Rights
Subject to applicable law, you may have the right to:
- Request access to the personal information we hold about you;
- Request correction of inaccurate or incomplete information;
- Request deletion of your personal information in certain circumstances;
- Request restriction of processing;
- Object to processing based on legitimate interests or direct marketing;
- Request data portability where applicable; and
- Withdraw consent where processing is based on consent.
You may also have the right to lodge a complaint with a competent data protection supervisory authority, particularly in the country where you live, work, or believe that an infringement has occurred. We may need to verify your identity before completing certain requests. We will respond within the period required by applicable law.
Contact
If you have questions about this Privacy Policy, wish to exercise your privacy rights, or want to raise a concern about the handling of your personal information, please contact us:
- Email: [email protected]
- Phone: +49 334 2106
- Address: 59 Highland Drive, Germany
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Any revised version will be published on this page with an updated effective date.
